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Fire & Water - Cleanup & Restoration

Top 5 Eye-Opening Causes of Office Water Damage

10/30/2023 (Permalink)

A Jackson County office building with water damage. The water damage professionals at SERVPRO are one call away to help save the day!

Learn about the best solution for office water damage from the water damage restoration experts.

Water damage in an office setting is not just inconvenient—it can halt operations, result in costly repairs, and negatively impact your brand's reputation. Knowing the most common causes can help you be prepared. When water damage does strike, it's imperative to have a trained water restoration team on your side for prompt and efficient services. 

In this post, we'll delve into the prevalent causes of office water damage and a recent incident in Jackson County, Georgia, where our experts at SERVPRO® were called to the rescue.

What is office water damage?

Office water damage refers to the detrimental effects of unwanted water intrusion in office spaces, which can stem from various sources. These effects can range from structural damage to the building, destruction of office assets like electronics and furniture, and other potential risks due to mold growth. Immediate action is essential to prevent the worsening of damage and loss.

The common causes of office water damage include: 

  1. Faulty plumbing: Aging pipes, poorly done jobs, or sudden breaks can lead to significant leaks.
  2. Roof leaks: In older buildings, weakened roofs can allow water intrusion during heavy rain or snow melting.
  3. Malfunctioning appliances: Dishwashers, water heaters, and washing machines in office pantries or utility rooms might fail.
  4. Blocked drains: Overflows from clogs can quickly escalate into extensive water damage.
  5. Natural disasters: Storms, floods, or rapid snow melting can lead to unexpected water intrusion.

Tips to follow immediately following office water damage

  1. Ensure safety: Switch off electricity, avoid using electronic devices, and steer clear of the affected areas.
  2. Document the damage: Take photos and notes for insurance purposes.
  3. Call the professionals: Time is of the essence. Contacting experts like SERVPRO ensures efficient and rapid restoration.

What are the three categories of water damage that can affect office buildings?

  1. Clean Water Damage: Originates from sources like broken water lines or sink overflows. Though initially not harmful, it can escalate to the next category if left untreated.
  2. Gray Water Damage comes from sources like washing machines, dishwashers, or sump pump failures. It might contain contaminants and, without quick action, can deteriorate into black water.
  3. Black Water Damage: The most severe category, originating from sewage backups or floodwater, containing pathogenic agents and toxins. Immediate cleanup and disinfection are essential.

A recent call from Jackson County, Georgia

Recently, a prominent office in Jackson County faced extensive water damage due to a roof leak exacerbated by a heavy downpour. This unforeseen situation disrupted their operations, causing distress among employees and management.

Upon being contacted, our SERVPRO team promptly arrived on site. We first assessed the extent of the office water damage, ensuring no hidden pockets of water remained. Our experts used advanced equipment to extract the water, dehumidify the premises, and sanitize the affected areas. Within a record time, the office was restored to its pre-damage state, allowing the company to resume operations seamlessly.

Does commercial insurance cover office water damage?

Typically, commercial property insurance does cover office water damage, depending on the cause. However, it's essential to scrutinize your policy details. Natural floods require separate flood insurance, while gradual damages due to neglect may not be covered. Always consult your insurance provider to understand your coverage and ensure you're adequately protected.

Why choose SERVPRO for office water damage cleanup?

When disaster strikes in the form of office water damage, the aftermath can be overwhelming. From disrupted operations to potential structural and asset damage, the challenges businesses face can be monumental. In such critical moments, the importance of partnering with the right restoration company cannot be overstated. But with several options available, why should SERVPRO be your go-to choice for office water damage cleanup? Let's delve into the unparalleled advantages that SERVPRO brings to the table.

  1. Quick response time: Our teams are geared for immediate action, understanding the urgency of water damage scenarios.
  2. Expertise and training: SERVPRO professionals are trained to handle office water damage of any scale, ensuring efficient restoration.
  3. Advanced equipment: We utilize state-of-the-art equipment, from water extractors to dehumidifiers, ensuring rapid drying and minimal disruption.
  4. Holistic service: From assessment, water removal, and drying to restoration, we offer comprehensive solutions, eliminating the need for multiple service providers.


Office water damage, though daunting, can be effectively managed with the right expertise and swift action. Understanding its causes can help in preparedness while knowing immediate steps can reduce potential damage. In times of crisis, partnering with a reliable and seasoned team like SERVPRO ensures your office space is restored swiftly, efficiently, and professionally. Trust in our expertise, and we'll ensure your office is back to business quickly!

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