What our Customers say...
We cannot recommend SERVPRO of Jackson and Madison Counties highly enough! Scott was able to get a crew to us on short notice. The crew was professional and did an outstanding job! You'll be glad you called SERVPRO of Jackson and Madison Counties - & tell them Janene sent you!
After a heavy rain recently, our basement flooded and we called SERVPRO of Jackson and Madison Counties to check for mold. David Chance was thorough in his assessment and reassured us that we were OK. Excellent service!
Very efficient and friendly service. Came immediately to assess our problem and find a solution. Worked with us until satisfied!
Very knowledgeable and outstanding customer service!!
Very pleased with service!
Our consultation and estimate were completed 72 hours after I called. Shelley was polite and thorough. The work was scheduled at our convenience and completed 1 week after our consultation. The service technicians were also polite and considerate. The work took about 3 hours. The men cleaned up when they were done. I would recommend SERVPRO and would use them again.
The SERVPRO team couldn't have been any better to work with! We were blessed with their presence for about two weeks (LOL) and they made a difficult situation tolerable, even fun at times. I would highly recommend them to anyone, both for the quality of their work and the professionalism. Thanks so much!!
Paul was the SERVPRO representative who cleaned my carpets and porch furniture. He showed up early (bonus!), was efficient, polite and professional. I will definitely call on Paul and SERVPRO again for my cleaning needs.
I would definitely recommend! Great and amazing staff! I like that they gave me a cal to get feedback for service
If you have MOLD, make sure you call SERVPRO to begin with! We had mold in our crawl space that was making me sick. We used a company out of Royston that did encapsulations and they assured us they could eradicate the mold. Little did we know that you don't use a souped up clorox to do that and as a result our house was poisoned with chlorine gas! WE CALLED SERVPRO of Jackson and Madison Counties and they were here in a flash and knew exactly what to do. Yes, it was a lengthy process which called for washing each floor joist down and than drying several times over a couple of weeks but we were able to get back in our home much more quickly than if we had waited for the chlorine to off-gas. (like 6+ months!). Their cleaning crew then came in and cleaned the entire interior from top to bottom to get rid of the chlorine crystals that had formed on all the exposed surfaces. If only we had called SERVPRO in the beginning we could have saved ourselves many dollars and lots of anxiety!
Very knowledgeable and efficient. Will be calling again in the future.
Lee and Mathew did an excellent job of cleaning the HVAC system in this 1965 circa home. When they completed the job, the house had no odor nor evidence of old dirt. Good job, well done and reasonably priced. Thanks.
I’ve employed SERVPRO for decades and am never disappointed. Most recently Stanton has been doing my work, he’s thorough and wonderful to have in my house. Here’s a tip, no matter how good a housekeeper you think you are, always have the guys show you the waste water after your house is finished. It’s humbling!
Wonderful service! They helped me with my water damage immediately. Thank you SERVPRO of Jackson and Madison Counties!
The workmen arrived exactly when scheduled. They were courteous, friendly and informative. Worked very efficiently and cleaned up all their materials and trash before they left. I highly recommend these guys. They did an excellent job.
Best response and deep clean of any service imaginable. I highly recommend this company!
Had carpet cleaned, SERVPRO did an excellent job!!
One of our toilet tanks flooded our house Monday night- thank God it was clean water but it was everywhere! Lee and Callie from SERVPRO were out here in a few hours and worked until 2 am to get the water up and place equipment. Lee made sure we understood what we were in for and answered any questions we had. He and Callie were very thorough, professional, and helpful. Throughout the week we had the pleasure of also working with Robbie, Kristen, Heather, David and Angela. They came everyday to check the humidity and their equipment- they also checked on us to make sure we were ok- by phone and in person. Lee called every time he made contact with our insurance adjuster as well to keep me in the loop. Everyone we came in contact with was super friendly and knowledgeable. We saw a lot of different people, but they all knew what was going on and worked together like a well oiled machine. Can't say enough good things about them and will use them for anything I can! Thanks guys!!!
Dave Chance was our "go to" guy on a major job and he handled everything with professionalism and promptness. It is no fun when you need these guys but when you need them, they're the right crew!
SERVPRO is our go to vendor for remediation work. We've been in business since 1993, and while many remediation companies come and go - SERVPRO has been consistent and our top choice of remediation work. When we work with Dave Chance and SERVPRO, we know that the job will be done professionally, quickly, and at a reasonable price. Not only does SERVPRO work well with our business, they also know how to work with with our residents that rent with us. Also, SERVPRO is wonderful when dealing with an insurance claim. They know how to properly document all damage for an insurance claim, and know how to work with insurance companies. We couldn't recommend SERVPRO and Dave Chance more. Thank you!
Had water leak, company very professional, would definitely recommend. Big shout out to Scott quickly taking care of situation.
Great! The SERVPRO staff were efficient, professional and very careful! I would recommend SERVPRO as first class!
This is my second experience with SERVPRO. The first time we had soot from an indoor propane heater that was used during a five day power outage. There was soot everywhere, even in the drawers. SERVPRO came in with a team and worked tirelessly. They were so pleasant to have in my home and they were organized and efficient. So, of course when I had mold out of control in my small bathroom, I called them again. A team of two came to the house and did a great job. So, SERVPRO is number one, five star choice
Thank you Josie and everybody at SERVPRO Jackson and Madison Counties! You've been there and really come through BIG when I needed you!
These guys are great- answer the phone, show up on time, and have the knowledge to tell you how to fix the problem! Will definitely recommend!
SERVPRO does an excellent job. These guys are here to help when you're having a bad day. They show up quickly and are very professional. We have used them and highly recommend them.
SERVPRO was quick to begin taking care of a very messy situation. An air purifier was placed in my home within hours of a shop-vac malfunction. The cleanup was thorough and complete. All of the staff were kind, understanding, professional and courteous.
We have relied on SERVPRO of Jackson and Madison Counties for decades, and they NEVER disappoint. Their customer service is amazing. The skill of everyone is the best. I am so thankful for the company and the people. Thank you ALL.
I had a busted water pipe flooding my house. After shutting off the water, I called SERVPRO. They came out within 30 minutes and had their fans and dehumidifier going right away. When they returned the next morning, my expensive vinyl plank flooring was dry as was the subfloor and they did not have to pull it up!!! They saved my flooring and I am forever grateful.
I like to express my thanks for the great service I received. SERVPRO was professional, informative, and reasonably priced. After serving my home I received a follow-up call to inquire about the service given. which was good with a few issues that were addressed and solved. SERVPRO went above and beyond I'm giving great service and I would recommend them to family and friends, I also will use their service when need again thanks SERVPRO